Etihad Airways

http://www.complaintsboard.com/complaints/etihad-airways-c145288.html

http://www.qatarliving.com/node/55532

http://www.airfaresflights.com.au/airline-reviews/Etihad_Airways

http://www.reviewcentre.com/reviews113386.html



(ETIHAD OVER 24 HOUR DELAY): 14.41 LOCAL TIME 30/01/09 AN APPALLING 12 HOUR DELAY ON EY 020 FROM LONDON AS ETIHAD AIRWAYS HAD TO BE DIVERTED DUE TO LACK OF FUEL, WE FIND OURSELVES IN ABU DHABI AIRPORT TO FIND OUR FLIGHT CONNECTION HAS LEFT WITHOUT US DESPITE BEING TOLD IT WOULD WAIT FOR US. WE WERE TOLD WE WOULD GET AN UPGRADE BUT WE DIDNT GET ONE EITHER! WE THEN HAD 12 MORE HOURS TO WAIT IN ABU DHABI BEFORE GETTING OUR ONWARD FLIGHT. TOTAL 24 HOUR DELAY. WE DIDNT GET AN UPGRADE EITHER. LOOK AT THE ETIHAD WOMANS FACE AS I AM SPEAKING TO THE DUTY MANAGER . . .CUSTOMER SERVICE ETIHAD STYLE . . .

HER FACE SAYS IT ALL!

I WILL NEVER TRAVEL ETIHAD AIRWAYS AGAIN

WATCH THE FOLLOWING VIDEOS FROM THE SAME FLIGHT TO GIVE YOU A FEEL OF WHAT A 24 HOUR DELAY WITH MISSED ONWARD CONNECTING FLIGHTS, FEELS LIKE. IN MY CASE THIS RESULTED IN JUST OVER A 24 HOUR DELAY, OF WHICH A HOTEL WAS PROVIDED FOR ABOUT 7 HOURS OF THIS. 5 HOURS WAS SPENT IN AL AIN AIRPORT WITH NO INFORMATION, NO FOOD, NOR DRINK. THE REST OF THE TIME WE WERE KEPT ONBOARD THE AIRCRAFT WITH VERY LIMITED REFRESHMENTS OF RATHER POOR QUALITY.